Software that already works, made yours.
Three applications we deploy on your infrastructure, brand as yours, connect to the systems you already run, and support. You get in weeks what building from scratch takes a year, and you own what you get.
Which one do you need?
Find the sentence that sounds like your business. Two of these overlap enough to confuse people, so this is the fastest way through.
“Customer messages arrive on WhatsApp, Instagram, Facebook, email and our website chat. The team is drowning across five apps and nobody can see what is unanswered.”
“We sell on WhatsApp. One phone, one person. No pipeline, follow-ups get missed, and broadcasts keep getting our number restricted.”
“We want our own online store. We are tired of paying rent plus a percentage of every order, and our GST invoicing is held together with a plugin.”
“Both: we sell over WhatsApp and we support customers on every other channel too.”
What each one actually is.
MnT AI Desk
Every customer message in one inbox, with AI answering the repeats.
WhatsApp, Instagram, Facebook, email, SMS and website chat in a single screen your whole team works from. The AI answers the questions you get forty times a week, from your own documents, and hands to a person the moment it should.
MnT AI CRM
Your whole WhatsApp business on one screen.
One official number the entire team answers from, every lead a contact with history, a sales pipeline you can see, safe broadcasts on approved templates, and automations that follow up while you sleep.
MnT Commerce India
Your own store, with GST done properly.
India tax in the platform core rather than bolted on: place of supply decides CGST and SGST or IGST, slabs follow the HSN code, and invoice serials never skip. No monthly rent, no cut of your orders.
The differences that matter.
| MnT AI Desk | MnT AI CRM | MnT Commerce India | |
|---|---|---|---|
| What it is for | Answering customers | Selling and following up | Taking orders |
| Main channel | All of them | WhatsApp first | Your website |
| Main screen | Shared inbox | Inbox plus pipeline | Admin and storefront |
| Who uses it daily | Support team | Sales team | Operations team |
| Broadcasts | No | Yes, approved templates | No |
| AI included | Answers from your documents | Drafts replies, optional auto-reply | Not by default |
If none of these is the right shape for your business, what you want is a custom AI application rather than a product. Those we build from nothing, to fit exactly.
Before you ask us.
Products, customised. The software already exists and works, so you are not paying for it to be invented. You are paying for deployment, your branding, integration with the systems you already run, the AI layer tuned on your content, and a support contract. That is why these take weeks rather than the year a build from scratch would take.
MnT AI Desk and MnT AI CRM start from mature open-source platforms, and we say so plainly on each product page. Our work is the AI layer, the integrations, the deployment and the support. MnT Commerce India is our own closed-source product, built on the Medusa commerce core with an India GST layer we wrote ourselves.
Yes, all three. On your server or your cloud account, and they can stay entirely within India. We can host and manage them for you, or deploy into your infrastructure and hand over. Your data never has to sit with a vendor.
Yes. The common combination is AI CRM for selling on WhatsApp and AI Desk for support everywhere else, with a shared view of the customer. If you also run Commerce India, order and customer data flows into both so an agent can see the order without leaving the conversation.
Then you want a custom AI application rather than a product, and we build those too. Products start from something that already works, which makes them fast and cheap. Custom starts from nothing, which makes it slower and more expensive but exactly right. We will tell you honestly which one your problem is.
Not sure which one? That is a ten minute conversation.
Describe how messages and orders actually reach your business today. A senior consultant will tell you which of these fits, whether you need two of them, or whether you need none of them and something custom instead.