D2C Storefronts
Sell straight to your customers on a storefront you own, with your customer data, your margins, and no marketplace taking a cut and keeping the relationship.
The marketplace sells your product. It does not give you a customer.
Selling through a marketplace is a fine way to move stock and a poor way to build a brand: you never learn who bought, you cannot bring them back, and the commission does not fall as you grow. A D2C storefront is how you turn a transaction into a customer you own the relationship with.
What we build into a D2C store
Fast on a real phone
Most of your traffic is mobile on a patchy network. The store gets built and measured for that, not for a designer's laptop on office wifi.
A checkout Indians finish
UPI first, cards and netbanking behind it, cash on delivery where your margins allow, and the fewest possible steps between wanting it and paying.
Customers you can reach again
Your customer list lives in your database. Repeat purchase, win-back and loyalty become things you can actually run.
Abandoned cart recovery
Detect, remind and measure what actually came back as revenue. The cheapest revenue in any store and the most commonly left switched off.
Findable, by people and by AI
Structured product data and clean pages, so search engines and AI assistants can read your catalogue rather than guess at it.
Support where they already are
WhatsApp and chat wired into the store so a question about an order does not become an email nobody answers.
How we approach a D2C build
Discover, Design, Build, Deploy, Optimize.
Forward Deployed Engineering: senior engineers inside your team, on the same five stages every time.
Discover
We map how your business actually sells, what your data looks like, and what it would take to get this working. You get a costed plan, not a proposal full of maybes.
Design
Architecture, integrations and the checks we will be judged by. Agreed before anybody writes code, so nobody argues about done later.
Build
Senior engineers writing code inside your environment, in two-week sprints. You watch it get built rather than waiting for a handover.
Deploy
Live and monitored, on your own servers or private cloud where your data governance needs it. This is the stage most projects never reach.
Optimize
Measured against the checks from stage two, tuned for cost, and watched. We stay until it runs without us.
Questions buyers ask us first
Margin and ownership. On your own store there is no commission and you keep the customer relationship, which is what makes the second and third purchase possible. Most brands run both, using marketplaces for reach and their own store for margin and repeat.
Fast enough that a mid-range Android phone on mobile data shows the product in about two seconds. We treat that as a budget and measure against it, because in India that number is the difference between a sale and a bounce.
Yes, built to your brand rather than a theme with your logo dropped in. If you have a design team we work to their direction instead.
Yes, and we load test before the date rather than finding out during it. Tell us the expected peak and we size and prove it in advance.
Bring your best-selling product page.
We will tell you what is costing you conversions on it and what a store you own would change about your margin and your repeat rate.