Keep it running, secure, and audit-ready: on an SLA.
A live US store carries real legal and security risk. We keep yours fast and online while handling ADA/WCAG accessibility, PCI DSS v4.0.1, and multi-state sales-tax: continuously, under a clear SLA.
What is managed support & compliance?
It's the ongoing work that keeps a live store healthy: support, monitoring, and performance on an SLA, plus the US compliance obligations that start the day you launch. We keep your platform fast and available, and keep ADA/WCAG accessibility, PCI DSS v4.0.1, and sales-tax/economic-nexus continuously handled, so uptime, legal risk, and security aren't things you think about.
What we manage
Support, monitoring & performance (SLA)
Proactive monitoring, incident response, and performance work on a defined SLA: issues caught before your customers feel them.
Explore thisADA / WCAG accessibility
78% of accessibility lawsuits target e-commerce. We build to WCAG 2.2 AA and keep testing as the store changes.
Explore thisPCI DSS v4.0.1 compliance
Continuous PCI DSS v4.0.1 support: scoping, controls, and evidence, so your card-data scope stays minimised and the evidence current, not just at audit time.
Explore thisSales-tax & economic nexus
Multi-state US sales-tax and economic-nexus handled via Avalara / Anrok integration: calculation, filing readiness, and accuracy.
Explore thisUptime & incident response
Alerting, on-call response, and clear runbooks: reliable uptime through launches, sales, and traffic spikes.
Explore thisContinuous hardening
Dependency updates, security patching, and performance tuning applied continuously, not deferred until something breaks.
Explore thisLower risk, reliable uptime: handled.
Accessibility lawsuits, payment security rules, and multi-state tax are liabilities the day you go live. We carry them for you.
Discovery, build, certify, scale.
A senior-led delivery model built for revenue-critical commerce: predictable and transparent.
Discovery
We map the workflow, the constraints, and the compliance surface before a line of code.
Build
Senior engineers ship in two-week sprints. You see working software, not status decks.
Verify
Security and compliance are tested as we go (ADA/WCAG, PCI DSS, SOC 2 controls), never bolted on at the end.
Scale
We harden, instrument, and hand over, or stay on as your embedded product team.
Questions buyers ask us first
Accessibility lawsuits have surged, and roughly 78% target e-commerce sites. Beyond the legal risk, an accessible store simply converts more shoppers. We bring you to WCAG conformance and keep you there.
We provide continuous PCI DSS v4.0.1 support: reducing and maintaining scope, implementing controls, and keeping evidence current. The exact responsibilities depend on your payment architecture, which we'll map with you.
US economic-nexus rules mean you may owe tax in states where you have no physical presence. We integrate Avalara or Anrok for accurate multi-state calculation and filing readiness.
Yes. We start with an audit of your platform, accessibility, PCI scope, and tax setup, then take over monitoring, support, and compliance under an SLA.
Response and resolution targets for incidents, monitoring and alerting, performance budgets, and a maintenance cadence: all defined up front so expectations are clear.
Keep your store fast, secure, and audit-ready.
Book a free strategy session and we'll audit your uptime, accessibility, PCI scope, and sales-tax setup, and show you what a managed SLA would cover.